Kratom Konnekt (“we,” “us,” or “our”) operates https://www.kratomkonnekt.com (the “Site”), a wholesale platform for kratom products in the United States. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your personal information.

 

1. Scope & Applicability

This Privacy Policy applies to all visitors to our Site, customers placing wholesale orders, and any other users of our services. By accessing or using our Site, you consent to the practices described in this Policy.

 

2. Information We Collect

a) Personal Information

We collect the personal information you provide when you:

• Create an account or place an order: name, business name, business address, billing address, shipping address, phone number, email address.

• Verify age and legal eligibility to purchase kratom: date of birth or age confirmation.

• Communicate with us: customer service inquiries, emails, live chat transcripts.

b) Payment Information

Payment card details or other financial account information are collected via our secure third-party payment processor. We do not store full payment card numbers on our servers.

c) Transaction & Order Data

Order history, products purchased, quantities, pricing, shipping preferences, and returns/exchanges.

d) Usage & Technical Data

Automatically collected when you visit the Site, including:

• IP address, browser type and version, operating system, device identifiers

• Pages visited, links clicked, referral URLs, session duration, and other site analytics

• Cookies and similar tracking technologies (see Section 6)

 

3. How We Use Your Information

We use your information to:

1. Process Orders & Fulfill Wholesale Purchases – verify eligibility, process payment, arrange shipping, and confirm delivery.

2. Provide Customer Support – respond to inquiries, resolve disputes, and improve service.

3. Maintain & Improve Our Site – analyze usage trends, optimize user experience, and troubleshoot technical issues.

4. Marketing & Communications – send order confirmations and newsletters (only with your consent); you may unsubscribe at any time.

5. Legal Compliance & Safety – verify compliance with state laws restricting kratom sales, age requirements, and other regulatory obligations.

 

4. Disclosure of Your Information

We may share your information with:

• Service Providers & Partners – payment processors, shipping carriers, IT service providers, email and marketing platforms, analytics vendors.

• Legal & Regulatory Authorities – to comply with applicable laws, subpoenas, or other legal processes.

• Business Transfers – in the event of a merger, acquisition, or sale of assets, subject to confidentiality obligations.

• Aggregate or De-Identified Data – for research, analytics, or marketing purposes; such data cannot be used to identify you personally.

We will not sell or rent your personal information to third parties for their direct marketing purposes.

 

5. Cookies & Tracking Technologies

We and our third-party partners use cookies, web beacons, and similar technologies to collect usage data, remember preferences, and deliver tailored content. You can manage cookie settings through your browser, but disabling cookies may affect Site functionality.

 

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

7. International Data Transfers

Your information may be stored and processed in the United States or other countries where our service providers operate. We take steps to ensure an adequate level of protection when transferring data across borders.

 

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage can be guaranteed 100% secure.

 

9. Children’s Privacy

Our services are not directed to – and we do not knowingly collect personal information from – anyone under the age of 18. If you believe we have collected information from a minor, please contact us to have it removed.

 

10. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access or Portability: Request a copy of your personal information in a portable format.

• Correction: Ask us to correct inaccurate or incomplete data.

• Deletion: Request deletion of your personal information (subject to legal exceptions).

• Opt-Out: Object to or restrict certain processing activities, including marketing communications.

• California Residents (CCPA):

  • Right to know categories of personal information collected, sold, or shared.

  • Right to request deletion.

  • Right to opt out of “sale” of personal information (we do not sell personal data).

  • Right not to be discriminated against for exercising these rights.

To exercise any of these rights, please contact us at the details below. We may require verification before fulfilling your request.

 

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top indicates when changes were made. We encourage you to review this page regularly.

 

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Kratom Konnekt
Email: info@kratomkonnekt.com
Address: Kratom Konnekt LLC, 

 

By continuing to use KratomKonnekt.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.